Distance Sales Agreement
This English version is for information only; in case of any dispute the Turkish text prevails.
This agreement is concluded electronically between the seller whose details are given below and the buyer (consumer or business member) purchasing the service.
Plans and prices
| Plan | Billing period | Total price | Analyses |
|---|---|---|---|
| Pro | Monthly | TRY 1,499.00, tax included | 150 per month |
| Pro | Yearly | TRY 12,590.00, tax included | 150 per month |
| Pro Plus | Monthly | TRY 2,499.00, tax included | 500 per month |
| Pro Plus | Yearly | TRY 17,990.00, tax included | 500 per month |
When opened from the payment page, this page shows the details of the plan you chose.
1. Parties
SELLER: Muhammed Aziz — E Ticexi. Address: Zafer Mah. Deniz Sk. No: 13 İç Kapı No: 1, Gürsu / Bursa. Tax Office / Tax No: Gökdere Vergi Dairesi / 1270799569. Phone: +90 531 770 51 03. Email: woksyy@eticexi.com.
BUYER: the natural or legal person who is a member of E Ticexi and provides their name/title, address and tax/identity details at payment. (If the buyer is a business/merchant, the provisions of the Turkish Commercial Code (TTK) and the Code of Obligations apply instead of consumer legislation.)
2. Subject
The subject of this agreement is the provision of the digital service for the subscription plan (Pro, Pro Plus, etc.) chosen by the buyer on the E Ticexi platform, the rules for switching between plans, and payment of the fee.
3. Characteristics and Price of the Service
The type of service (Pro or Pro Plus), the analysis limit (Pro 150 per month, Pro Plus 500 per month), the billing period (monthly or yearly), the total price including VAT (the price of the plan in the price table below) and the first renewal date are clearly shown on the payment page and on the user confirmation screen. Features marked "coming soon" that are stated to be added or developed in the future are not part of the committed subject of this agreement; the service covers only the features active at the time of purchase.
4. Payment
Payment is made through the iyzico infrastructure. Your card details do not enter and are not stored in E Ticexi's systems. Unless cancelled by the buyer, the subscription renews automatically at the end of each period according to the chosen billing period (monthly/yearly). The seller reserves the right to change prices; any price increase is notified to the buyer by email at least 30 days before the renewal period. If the buyer does not accept the new price, the buyer has the right to cancel the subscription.
5. Performance and Delivery
The service is digital; the account is activated immediately once payment is confirmed. There is no physical delivery.
6. Right of Withdrawal and Business Buyers
The service is performed instantly in electronic form, and its performance begins with the buyer's explicit consent before the withdrawal period expires. Under Article 15 of the Distance Contracts Regulation, consumers cannot exercise the right of withdrawal. The buyer gives separate and explicit consent to this at payment. If the buyer is a merchant/business, as a rule there is no right of withdrawal under the Turkish Commercial Code. However, additional in-platform refund and cancellation rights are set out in the Delivery and Returns terms.
7. Renewal, Cancellation, Termination and Plan Changes
Cancellation and Renewal Notice: The buyer can cancel the subscription at any time; cancellation takes effect at the end of the current period. Before renewal, an automatic email notice is sent 3 days in advance for monthly plans and 15 days in advance for yearly plans.
Plan Changes (Upgrade/Downgrade):
- Upgrade: An upgrade of the buyer's current plan to a higher plan with the same billing period (e.g. from Pro to Pro Plus) takes effect immediately. The price difference, calculated pro rata for the remaining period of use, is charged to the saved card at the time of payment after the buyer's electronic consent is obtained.
- Downgrade: Requests to move to a lower plan take effect at the end of the current billing period; no refund is made for the current period.
- Monthly-Yearly Switch: A direct switch between billing periods is not possible; the current subscription must be cancelled and started again with the new billing period at the end of the period.
The seller reserves the right to suspend or terminate the service in case of use contrary to this agreement and the terms of use.
8. Force Majeure
The parties cannot be held liable for disruptions in performance caused by events beyond their control (natural disaster, infrastructure or communication outage, third-party service failure, etc.).
9. Disputes
If the buyer is a consumer, the Consumer Arbitration Committee at the buyer's place of residence or where the transaction was made is competent within the monetary limits announced by the Ministry of Trade for the relevant year, and Consumer Courts are competent above those limits. If the buyer is a merchant/business (company, taxpayer, foreign business) or the dispute is commercial in nature, the Bursa Courts and Enforcement Offices are competent. Turkish law applies to international transactions.
10. Entry into Force
The buyer accepts having read and approved this agreement and the Preliminary Information Form electronically before payment. The agreement enters into force when payment is confirmed.
Last updated: Nov 7, 2026