Terms of Use

1. The service

E Ticexi is a software service providing product page analysis and profit calculation. The scope of the service and plans may change over time.

2. Account

You must provide accurate information and are responsible for the security of your account. Your account is personal and cannot be shared. A phone number can be verified on one account only.

3. Acceptable use

• You use the service in compliance with the law and the terms of the marketplaces.
• You may not abuse the service by automated means, open multiple accounts to get around free usage rights, or try to bypass security measures.
• You analyze only product pages that you open or provide yourself.

4. About analyses and calculations

Analyses, AI suggestions and profit calculations are informational; they are not financial, tax, legal or business advice. Estimates are labeled as estimates; we do not guarantee that tariffs and tax rates are current or accurate. You are responsible for your decisions.

All results such as analyses, scores, demand and profitability estimates are only supporting mathematical forecasts (estimates); they do not promise accuracy, profitability or success. To the extent permitted by applicable law, our platform cannot be held liable for business decisions or investments users make based on these analyses, or for any direct or indirect financial loss that may arise.

5. Plans and payment

The free plan gives 3 analyses in total. The Pro plan gives 150 analyses per month for TRY 1,499.00 / month (Tax included). Payment and refund terms are in the Distance Sales Agreement and the Delivery and Returns page.

6. Intellectual property

All rights in the software, design and brand belong to Muhammed Aziz — E Ticexi. Marketplace names and logos belong to their respective owners; E Ticexi is not affiliated with or endorsed by these marketplaces.

7. Limitation of liability

The service is provided "as is". To the extent permitted by applicable law, we are not liable for indirect damages or for damage arising from outages of third-party services (marketplaces, AI, payment, etc.). Your rights under consumer law are reserved.

8. Changes and termination

We may update these terms and will announce material changes in advance. We reserve the right to suspend or close accounts that breach these terms. You can delete your account at any time in the settings. For accounts with an active subscription, the subscription must be cancelled first. When the account is deleted, all user data is permanently deleted after a 7-day recovery window. After an account deletion request, the user's account data, analyses and preferences are deleted, while invoices and statutory financial documents issued under the Tax Procedure Law and related financial legislation continue to be kept, with their contents unchanged, for the mandatory statutory retention period.

9. Governing law

These terms are governed by the laws of the Republic of Turkey; the mandatory consumer protection rules of the consumer's country are reserved.

10. Marketplace store connection (payout audit)

The payout audit is a software service for reporting and analysing incorrect deductions in marketplace payouts; it is not a debt collection or enforcement service. Amounts are paid by the marketplace directly to the seller.

By entering their own marketplace API keys into the system, the seller accepts that they authorize our platform to retrieve data on their behalf through the relevant marketplace's API and to read payout and shipping items.

The seller is responsible for the security of the API keys. If there is any suspicion, the key must be renewed immediately in the relevant marketplace's panel. Even though our system stores keys encrypted with AES-256-GCM, our platform cannot be held liable for damage arising from the seller's own negligence or from keys being obtained by third parties.

The analyses and error findings provided by the system are only a mathematical preliminary review. Exact amounts are based on the marketplace's records; the final check, the decision to dispute and the responsibility lie entirely with the seller. Our platform cannot be held liable for loss of income arising from incorrect findings. Dispute texts are only provided as drafts and are sent to the marketplace by the seller themselves.

Data processing: For the personal data of your buyers (customers) that may appear in marketplace API responses, the seller is the data controller and E Ticexi is the data processor. E Ticexi processes this data only on the seller's instructions and for the payout audit; it does not permanently store information such as customer name, address and phone number, does not use it for any other purpose and does not transfer it to third parties; it takes the necessary technical and organizational security measures; it notifies the seller without delay when it becomes aware of a breach concerning this data; and it uses as sub-processors only the hosting providers listed in the Privacy Policy. When the connection is removed, API access keys are deleted immediately; past payout, shipping and order data are kept for the resolution of disputes and for the statutory limitation periods (at most 5 years) and are destroyed at the end of that period. Data retrieval also stops when the subscription ends, and the same period runs from the subscription end date. During this retention period E Ticexi is the data controller for that data. When the seller asks for this data to be deleted, it is deleted within 7 days at the latest. When the account is deleted, the data processed for this purpose is deleted together with the account data.